How do I get to rate Yelp? I know why business owners are angry

I have been wondering about this the last month has I have been thinking about this. I have place two calls and emails into my community coordinator, who I meet with last month and have not been able to reach. I have 1 posting with erroneous information and slanderous remarks and they allow it to remain. I have email called and begged but still no one is responding.

How do I review them. What forum is there to review rating agencies that are not living up to their end of the bargain.

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