Archive for February, 2012

Why Most Print Ads and Direct Mail Ads Fail

February 25, 2012

We look at thousands of ads every days has Americans, some a good, some really bad and most are bland. When we are RSVP evaluate ads the most common mistake that I see will be outlined in the  following blogs. Correct these in your advertising and watch your response skyrocket.
1. No compelling headline. Our worse, the name of the company. Grab the attention of the reader with your headline and capture them and draw then into your copy and ad. David Olgivy stated that the reader is 5 times more likely to read your headline than anything else in your ad.

Look at the newspaper, magazine, National Inquiry etc and read only the headlines, see which ones work, which one don’t and ask why. If you find words that you like then keep a file of them. If you find headlines that work keep a file of those.

If you would like an free evaluation of your ads send them to me at or call me at 847-939-6065


MIght We See an increase in Home Improvment Spending this year?

February 22, 2012

Things are looking up for the Home Depot, which is reporting stronger sales and earnings, as well as a more optimistic outlook for the spring DIY and garden sales.

While the world’s largest home-improvement retailer has been hammered by the seemingly endless softness in the real estate market, its fiscal fourth-quarter sales rose to $16 billion, with comparable-store sales getting a 5.7% bounce. Those stores in the U.S. performed even better, with a 6.1% gain from the same period a year ago.  And net earnings for the Atlanta-based chain rose to $774 million, up from $587 million last year.

It also says it expects comparable-store results in the low single digits in the year ahead, as well as a 4% gain in total sales, and that it will open 11 new stores.

“We had a strong finish to 2011, and with favorable weather, our business delivered results that exceeded our expectations,” says CEO Frank Blake, in its release.

For DIY retailers, spring is traditionally the busiest season, between home improvement projects, gardening, and higher real-estate hopes, as potential sellers spruce up their homes before putting them on the market. In another sign of optimism, last month Home Depot announced that it had begun recruiting for 70,000 seasonal positions as it prepares for spring, the company’s busiest selling and hiring season.

Talk about needing good news: According to the most recent analysis available from Mintel, the DIY home improvement market suffered a 21% decline between 2005 and 2010. And some 28% of consumers included in the research, conducted last year, say they’d like to take on a renovation or addition to their home, but just don’t have the dough. And among higher-income consumers, 32% of those in the $75,000 to $99,999 earning category say they lacked the cash to do so.

But that doesn’t mean they’re not fans. Mintel also reports that 39% of DIY enthusiasts think home improvements are the best long-term investments they can make.

Lowe’s releases its results next week.

Read more:

What works in marketing to the affluent form Alan Rosenspan’s Blog

February 18, 2012

Marketing to the Affluent

We just completed an article called, “Who Wants to Market to a Millionaire” and I’d like to share some of the highlights with you:

How do wealthy people treat advertising and direct mail? Do they respond to different approaches? And what should you consider when marketing to the super-affluent?

The opportunity is huge, because today, there are more affluent people than ever before. There are an estimated 5 million millionaires in the U.S., and 267 billionaires.

Before I continue, let me confess that I’m not one of them. This is only because I have carefully invested in buying books, watching movies, visiting good restaurants, and going on great vacations.

But I have worked for several companies that market to the affluent, including Steinway Pianos, The Private Bank and J.P. Morgan (before the merger) and I’ve learned a great deal.

The Millionaire Next Door

For a deeper understanding of the affluent market, I recommend reading the best seller, “The Millionaire Next Door” by Thomas Stanley and William Danko.

The authors were commissioned by an international trust company to do a focus group of people worth at least $10 million.

Now they couldn’t offer to pay these multi-millionaires — it might even be considered an insult. So they hired two gourmet food “designers” to create a buffet that included four different pates and three kinds of caviar.

The first multi-millionaire to arrive was offered a glass of wine — very expensive 1970 Bordeaux. He replied, “I drink Scotch and two kinds of beer — Budweiser and Free!

By the end of the two-hour focus group, not a single person had touched the pate or the vintage wines.

The book continues with, “Today, we are much wiser about the lifestyles of the affluent. When we interview millionaires these days, we provide them with coffee, tea, soft drinks, beer, scotch and club sandwiches. Of course, we also pay them between $100. and $200 apiece.”

What Motivates the Affluent?

Another source of information about the affluent consumer is the Robb Report, a glossy 250-page magazine with about 10 times as many ads as articles. It sells for only $7.99 an issue, but it can be hard to find. I got my copy — the 25th anniversary issue — in the lobby of the most expensive hotel in Boston. What do rich people buy? Here are some examples of the things that have been advertised:

• A sterling silver tennis ball can for $1,750.

• A brick from Al Capone’s St. Valentine’s Day Massacre Wall — which has “seized the interest and imagination of collectors and crime buffs from around the world.”

• The “world’s most expensive bow tie” in 24-karat gold with 22 karats of inlaid diamonds for $140,000.

• Noble Titles — “Acquire with confidence an authentic Scottish title of Baron or French Title of Marquis, Count or Baron.”

• An 18-karat gold Space Traveler’s Watch which displays mean time, star time, the age and phase of the moon, for $350,000.

But rather tellingly, there are also ads for:

• Earn $10,000+ monthly within 6 weeks, and:

• Make $4,000 per day playing baccarat.

My favorite ad is “TP for the VIP” — customized toilet paper imprinted with the name of your boat, your airplane or business — or any photograph you choose — 8 rolls for $49.95.

Who do you want to get even with?


What Techniques Seem to Work?

Here are some ideas you may want to consider when developing a program towards the affluent market.

1. Affluent people love to save money — that’s probably how they became affluent.

Even the prestigious Robb Report includes a bind-in BRC with a subscription offer — save 35% off the cover price! — just like People magazine and Guns and Ammo. And in a recent issue, they ran an advertisement for used cars. (Okay, it was for Rolls Royce — and they called them pre-owned, but they were used)

2. Affluent people like to be acknowledged as affluent.

However, when it comes to direct mail, you need to be careful. An outer envelope headline that identifies the prospect as a wealthy individual may be a breach of their privacy, and even raise security issues.

3. Affluent people also like to be acknowledged as something more than just affluent.

They’re not just richer — they’re smarter, more sophisticated, more demanding, more worldly. They’re connoisseurs, collectors, gourmets. A recent ad for Aglaia Jewelry had this headline; “Your aspiration for perfection is your essence.” Not your bank balance, apparently. And our most successful positioning for The Private Bank was “Why do so many affluent and accomplished people rely on The Private Bank?” (Italics added)

4. Affluent people respond to exclusivity.

They long to be charter members, or even charter subscribers. They want to believe they are in good company, with access to things that are beyond the rest of us.

5. Affluent people want the things that money can’t buy.

One of my favorite techniques for marketing to affluent people is to offer them something that their money can’t buy. It may be information on the best beaches in the world, or a listing of the 10 most exclusive hotels. It may be meeting a famous celebrity, or sports star, someone that would not normally be accessible. It may even be an experience that cannot be duplicated. I ended the article with the following:

Alan Rosenspan is incredibly wealthy — he has a loving wife, two beautiful children, and two highly affectionate, if not obedient, dogs.

Why I Love Modern Family

February 9, 2012

Not only is it one of the funniest shows on TV, celebrates families and real life scenario, have strong female figures and role models. But most importantly it is a show about salesman. Phil and Jay are salesman first and foremost. The provide for the families by selling every day. (Very well I might add) It celebrates the ups and shares the downs that happen in sales. It’s a great show for many reasons but it celebrates salesman in a positive way.